Refund policy

We expect you’ll love your purchases. On the off chance you don’t, we’re pleased to offer a refund or exchange.

• To be eligible for a return, returns must be received by Venroy within 14 days of delivery. Items must be in their original condition with all tags intact, unwashed, and unworn.
• Please submit your request via our Returns Portal.
• We will only cover the cost of postage on returns if your order is faulty. We do not cover the cost of postage on returns due to dissatisfaction or a change of heart.
• For additional information, please email info.us@venroy.com.au