Concierge

Cashmere & Wool

Our cashmere and wool knitwear is crafted from the finest, softest yarns—built to last with the right care. Avoid washing after every wear; instead, refresh by gently brushing and hanging in a steamy bathroom to give it a quick refresh.

We strongly recommend dry cleaning only. After cleaning, fold and store garments in a cool, dry place—never hang, as weight can cause stretching over time.

Natural fibres like these may pill with wear—this is normal and a sign of softness, not poor quality. To maintain a smooth finish, use a de-pilling tool such as a cashmere comb or a high-quality electric device. Use gently across the surface without applying pressure.

Do not tumble dry. Prolonged heat can shrink and damage fibres. Always check your garment’s care label for specific instructions.

Contact Us

If you’d like to speak with someone at Venroy, please don’t hesitate to get in touch.

Client Services is available Sunday to Thursday from 7:30 PM – 4:00 AM Eastern Time (EDT).

  • Any Questions

    Need help? Please email us at info@venroy.com.au and we’ll get back to you shortly.

  • Live Chat

    Wanting an immediate response? We’re online between 7:30 PM – 4:00 AM Eastern Time (EDT)