Shipping

All orders are shipped from our warehouse in Botany, NSW, Australia.

• Orders placed before 10:00 am AEST (Monday to Friday) are dispatched on the same day, and in peak trade, an additional 2-3 business days.
• Orders placed after 10:00 am AEST (Monday to Friday) are dispatched the following business day, and in peak trade, an additional 2-3 business days.
• Once your order is received you’ll be notified by email.
• We’ll also notify you and provide tracking information when your order is dispatched.
• For a more specific ETA in domestic locations, we recommend using the Aus Post Calculator.

Same Day

• For Sydney same day shipping options, please contact customer care at info@venroy.com.au or call +612 9331 1123
• Orders must be placed before 11:00am.
• This service is only available to a limited range of NSW metro postcodes, please check your postcode below.
• If you are based in the Sydney metro area and your postcode falls outside of this list, please contact customer care to see if we can organise something for you.
• Same day shipping prices start at $35, however, may vary depending on location

If your order is eligible for Click & Collect, the option will be displayed at the first stage of checkout.

• Orders placed before 4:00 pm can be picked up on the same day. Orders placed after 4:00 pm can be picked up the following day. You’ll be contacted via email when your order is ready for pick up. You can collect your order at your preferred Venroy store.
• The collection time for Click and Collect orders placed in Melbourne is between 5:00–5:30 pm. These hours are due to store closure due to COVID-19 lockdown.
• For Click and Collect orders placed in Sydney and Brisbane, our store staff will be in touch once your order is ready for collection.