Venroy

AccountWishlist

Venroy

AccountWishlist
Shipping
Processing Times
Our dispatch team operates between business hours Monday - Friday, excluding weekends and public holidays. Orders placed before 10:00 am are dispatched on the same business day, orders placed after this time will be dispatched the following business day. During peak holiday periods and promotional events, please allow an additional 2-3 days processing time on your order.
Shipping & Delivery
  • All orders are shipped from our warehouse in Cerritos, New York.
  • We’re unable to deliver to PO boxes, please provide a valid street address
  • Orders placed before 12:00 p.m. EST (Monday to Friday) are dispatched on the same day.
  • Orders placed after 12:00 p.m. EST (Monday to Friday) are dispatched the following business day.
  • During peak periods, please allow 2-3 business days for order dispatch. Your order is our top priority and will be en route at the earliest possible opportunity.
  • All purchase receipts are sent to your email once your order has been processed and paid for. A shipment confirmation email will also be sent once shipped, this will contain a tracking number which can be used to track the journey of your purchase.
  • Please contact us immediately if you have not received your order confirmation or shipping confirmation emails within 72 hours of purchase, should you purchase over public holidays or weekends your confirmation will be sent on the next business day
Ground Shipping
  • Free ground shipping on all US orders.
  • Approximately 2-5 business days in transit not including 24-48 business hrs processing time.
  • Any duties and taxes are itemised at the checkout – no additional costs.
Second Day Air
  • $15 flat rate to 48 Contiguous States. (2 business days in transit not including 24-48 business hrs processing time)
  • Any duties and taxes are itemised at the checkout – no additional costs.
Contact Us
If you’d like to speak with someone at Venroy, please don’t hesitate to get in touch.
Client Services is available Monday to Friday between 9:30am - 6:00pm AEST.
Call Us
Sometimes it’s easier to speak to someone.
Client Services is available Monday to Friday between 9:30am - 6:00pm AEST
on +61 (02) 9331 1123.
Call Now
Any Questions
Need help? Please email us at info@venroy.com.au and we’ll get back to you shortly.
Email Us
Live Chat
Wanting an immediate response? We’re online between 9:30am - 6:00pm AEST.